This client relations infographic is a field guide to the wonderful world of clients. Every firm has clients who monopolize your time and frustrate the entire staff. Whenever clients make unreasonable demands, you keep telling yourself that the custromer is always right, right? Now it is easy to identify all types of clients and  hofinding the right approach how to deal with them.

For example, if you have to deal with the “Mr. I needed this done yesterday” you should be straightforward – if clients expect the impossible, educate them to reality. Don’t be afraid to tell “Mrs. I care so much that it hurts” when their approach don’t work. You can identify “Mrs. Lurker” by suddenly appearing and bombrading you with requests that need to be done immediately.




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