Technology isn’t perfect. Like all machines, they break due to a plethora of reasons – wear and tear, wrong configurations, overheating, etc. That’s why there are tech support agents that we can call for help whenever something breaks down and we don’t know what to do.

But oftentimes, this means calling tech support whenever “the Internet doesn’t work” or when something appears that we don’t understand, coupled with vague questions that don’t really give them a clue what the actual problem is.

That’s why to help you “talk shop” when it comes to technical jargon, here’s an infographic listing of the 40 most used terms in the tech support realm and what they mean.



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