Qualtrics has long been an organization’s top platform for gathering feedback and experience-based data. With the market for customer experience management analytical tools expected to grow significantly over the next decade, Qualtrics is getting ahead and infusing new technology to help spur its success.

In July 2023, the organization announced the release of XM/os2, the next generation of their operating system fully enabled with AI.

With the $500 million investment they’ve earmarked for AI innovation over the next four years, it’s safe to assume that this new operating system is only just the beginning of how the company plans to leverage generative AI for its enterprise.

Qualtrics-is-Leveraging-Generative-AI-to-Lean-Into-Projected-Market-Growth-infographic-plaza

Source: https://www.rocketsource.com/blog/generative-artificial-intelligence/

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