Find importance of inbound calls in this infographic. Consumer phones calls are very important for any business. When you put the special phone number on ads, it leaves an unforgettable impression.
According to the infographic customers who pick up the phone are 10 times more likely to make a purchase than those who only click on a link.
Next, more than half of online shoppers cite a lack of human interaction as a reason for abandoning their shopping carts. So why not give them the option to call?
Another fact is that inbound callers convert 10 to 15 times more than web leads.
Calls have explicitly higher conversation rates than click – clicks convert at a 2% rate, while the conversion rates of calls range between 30 to 50%.
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